Great Sessions at Web 2.0 Expo and Free Ticket Giveaway!

by Sam on March 15, 2009

I’m getting excited to attend the upcoming Web 2.0 Expo in San Francisco hosted by O’Reilly Media and TechWeb.

While there are many great sessions in the works, two standout as particularity relevant to readers this blog and speak directly to the changes taking place in the world of early-stage funding.

First Alastair Michell is doing a session titled, S Factor – Why Sales Shouldn’t Be a Dirty Word in Web 2.0. Second, Eric Ries from Kleiner Perkins will be talking about The Lean Startups.

Alastair’s session is spot on: I continue to hear about company after company re-tooling their viral growth strategies to instead focus on producing revenue. Not that the two approaches (viral vs. revenue) are conflicting in all cases, but many times, one is sacrificed for the other due to limited resources. Many startups fail to understand the amount of resources required to actively make sales and support customers, especially early on during the alpha or beta phase.

A direct consequence of a focus on revenue production is the need for a critical evaluation of value propositions, especially from the perspective of potential paying customers.

Revenue generation has recently been viewed as more the exception, than the rule. This is where Eric’s approach (i.e. customer discovery) proves invaluable. Often when a startup pursues a hyper-adoption business model (think Twitter), the marketing efforts are focused on pushing a free version of the product and capturing eyeballs.  However, unless there is specific value resulting from the network effects of the product, revenue is generally expected to be derived from specific functionality (often ‘premium features’) sold to a subset of users who will ‘theoretically’ pay for. It then becomes a modeling game of conversion rates, instead of a focus on “process” around determining whether a customer would actually pay for the service(s) provided. In an economy where wallets are tight (both for customers and venture funds) the need to 1) focus on revenues and 2) identify where true, scalable value exists is absolutely imperative.

Free Ticket Giveaway.

In the spirit of “small being the new big,” I am opening up my blog for posts on hacks, insights and anecdotes about doing more with less.

What can you share or suggest with fellow entrepreneurs to help navigate these turbulent waters? I will post all submissions and pick two authors to receive free admission, courtesy of the great folks at Web 2.0!

Great Sessions at Web 2.0 Expo and Free Ticket Giveaway!
  • http://HearWhere.com pedalpete

    Sounds Great Sam, though I am a bit confused by what you mean about 'opening up your blog to posts', I am assuming that you meant you want people to comment here in order to win the tickets, so that's what I'm doing.

    As a solo entrepreneur of a bootstrapped startup (http://www.HearWhere.com), i've learned a ton in the last few months about doing more with less, and in my case small truly is the new big.
    And if I win the tickets, being that I'm solo in this endeavor, that means one ticket could go to another deserving start-up!

    HearWhere is live music search. Some people say this is a crowded space. But nobody manages the vast amount of data that HearWhere does. Our competitors have been around longer, in some cases have many millions of dollars in funding, and are established.
    Of course, I wouldn't have entered this market had I not seen that the opportunity was still not being addressed. Namely, that live music listings and music discovery had not been easily combined – for the most part this meant you couldn't sample an artists music to hear if they were any good before deciding to go to the show.

    So, in the doing more with less, HearWhere leveraged the vast amount of music available online and brought it into a simple interface allowing fans (or soon to be fans) to listen to the music and make valid choices in what bands to go see.

    That's actually (and strangely) a significant differentiator between HearWhere and competitors, and not only does it only cost a bit of programming time (and very little at that), but it also is the right thing to do by both artists and fans.

    Getting visits is the next step, and while others are spending $$ on marketing, going to conferences (at a corporate cost), etc. HearWhere has focused on the product, and now is proud to announce an API, so partners can get access to the vast amount of data and provide live music experiences to their visitors. So #2, marketing doesn't have to cost money and can/should be a win-win opportunity.

    Knowing your business doesn't mean shouting your business model from the roof-tops. When HearWhere was written about on TechCrunch (not sure how I managed that without paid PR, but go back to making a compelling product), TC commented that they weren't sure what the business model was. Well, it doesn't take a rocket scientist to figure it out, but at the same time, the business model isn't important to users, its important to investors. So know that you've got a business model is enough, get your messaging right (which is also free), so that people understand what you do, not necessarily how you make money. A restaurant provides great food, that's what they do. If you asked a restauranteur what they did and they responded “we charge you for great food”, that is probably not the best thing, so work on your messaging, and make sure you are serving a need and not a business. Pick up a copy of Curtis Carlson Innovation – Five Disciples for Creating What Customers Want the first 1/3 of the book does a great job on refining the messaging.

    And lastly, get free tickets to events! HearWhere was featured at LaunchParty6 in Vancouver, and hopefully will be learning even more at Web 2.0 in San Francisco. When travelling to these types of events, I stay free with friends or family, and fly free on Alaska Airways.

    So those are my few bits on doing more with less, creating better with less.
    Less means more when you're hungrier, dirtier, and against the wall while the others celebrate their successes and forget to watch their backs for who's coming to eat their lunch.

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    The free tickets sound terrific

  • Nicole Gustas

    One way to do more with less is to team up. The office incubator idea – where a group of organizations share an office in order to cut down on rent and infrastructure costs – is old hat. Find ways to promote yourself that team up with other organizations. It's the link-back strategy writ large. Combine the money and the skills from even two different organizations and the benefit each organization reaps at the other end can be exponential.

  • http://jamtoday.org jamtoday

    “Doing more with less” usually just means making a better product that will be better for customers. There is a balance, and when you “do less” on your side, it in turn reduces the side effects of “doing more”.

    For instance, when you reduce the number of moving parts (read: less code), the result is less bugs, less performance issues, less security issues.

    When you reduce the amount of money you're spending, the result is that you can charge less for your product and depend less on misleading advertising. You can also take less investment, and have less outside influence on your decision making process.

    Here's a personal anecdote that while not directly related to web 2.0, really illuminates this theme. When I was involved in my high school theater group, our school was accepted as finalists for our rendition of “The Iceman Cometh”, a long and difficult Eugene O'Neill play. When the time came to perform the play for several thousand people and a panel of judges for the state finals, we discovered that a significant number of our costumes were missing.

    Rather than improvising costumes for those of us who were missing them, our instructor demanded that none of us wear costumes. Instead, we would all wear matching plain white garb. The audience wouldn't notice, our instructor insisted.

    So we didn't wear our costumes, and when we performed there was a noticeable electricity in the air, perhaps because the experience felt renewed, like we were all doing it for the first time.

    Needless to say, we won the finals. Several people in the audience commented to me after that they “loved the costumes”.

    Doing less with more, indeed. I'm looking forward to the Expo!

  • http://www.leveragingideas.com Sam Huleatt

    Pete – Great post! Looking forward to seeing you in San Fran!

  • http://www.leveragingideas.com Sam Huleatt

    Office incubators are a great way to do more with less – great point! There are some great co-working locations in New York and Jelly is a great concept as well. Thanks Nicole!

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    This is where Eric’s approach (i.e. customer discovery) proves invaluable. Often when a startup pursues a hyper-adoption business model (think Twitter),

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    Our competitors have been around longer, in some cases have many millions of dollars in funding, and are established.
    Of course, I wouldn't have entered this market had I not seen that the opportunity was still not being addressed. Namely, that live music listings and music discovery had not been easily combined

  • http://www.areatrade.co.uk website design service

    This is where Eric’s approach (i.e. customer discovery) proves invaluable. Often when a startup pursues a hyper-adoption business model (think Twitter),

  • williyamb

    website design service the marketing efforts are focused on pushing a free version of the product and capturing eyeballs.

  • williyamb

    Ecommerce Web Design I am opening up my blog for posts on hacks, insights and anecdotes about doing more with less.